DE Ovum erwähnte außerdem den Customer Decision Hub von Pega mit der Bemerkung „Alle Straßen führen zum Customer Decision Hub“ und dem Hinweis, dass „Pega die Messlatte für kontextrelevantes Customer Engagement in Echtzeit hoch legt.“
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EN Ovum also called out Pega’s Customer Decision Hub, stating “All roads lead to the Customer Decision Hub” and that “Pega sets the bar high for real-time contextually relevant customer engagement.”
DE Melden Sie sich beim Smartsheet Customer Center an. Hilfe zur Anmeldung beim Smartsheet Customer Center finden Sie unter Wie greife ich auf das Smartsheet Customer Center zu?
EN Log in to the Smartsheet Customer Center. For help with logging in to the Smartsheet Customer Center, see How Do I Access the Smartsheet Customer Center?
| alemão | inglês |
|---|---|
| smartsheet | smartsheet |
| customer | customer |
| center | center |
| hilfe | help |
| ich | i |
| melden | log |
| zu | to |
| zur | the |
DE Was ist eine Customer-Journey? Wie hat sich das Konzept der Customer-Journey verändert? Und wie können Marketer sie aktiv gestalten und dadurch die Kundenbindung stärken?Was ist die Customer-Journey...
EN What is a customer journey? How has the concept of the customer journey evolved? How can marketers actively shape it and thereby strengthen customer loyalty?What Is the Customer Journey? The...
| alemão | inglês |
|---|---|
| konzept | concept |
| marketer | marketers |
| aktiv | actively |
| gestalten | shape |
| kundenbindung | customer loyalty |
| customer | customer |
| journey | journey |
| können | can |
| stärken | strengthen |
| ist | is |
| und | and |
| eine | a |
| hat | has |
DE Ein mögliches Vorgehen bei der Planung und Umsetzung von Customer-Journeys ist die Identifikation von Touchpoints und Conversion-Zielen beziehungsweise das Mapping der entsprechenden Customer-Journeys anhand der Phasen des Customer-Lifecycles
EN One possible approach when planning and implementing customer journeys is to identify touchpoints and conversion targets or to map the corresponding customer journeys based on the phases of the customer lifecycle
| alemão | inglês |
|---|---|
| planung | planning |
| touchpoints | touchpoints |
| mapping | map |
| entsprechenden | corresponding |
| umsetzung | implementing |
| customer | customer |
| conversion | conversion |
| zielen | targets |
| phasen | phases |
| und | and |
| identifikation | identify |
| ist | is |
| anhand | on |
DE Ovum erwähnte außerdem den Customer Decision Hub von Pega mit der Bemerkung „Alle Straßen führen zum Customer Decision Hub“ und dem Hinweis, dass „Pega die Messlatte für kontextrelevantes Customer Engagement in Echtzeit hoch legt.“
EN Ovum also called out Pega’s Customer Decision Hub, stating “All roads lead to the Customer Decision Hub” and that “Pega sets the bar high for real-time contextually relevant customer engagement.”
DE Um Sie bei der effizienten und intelligenten Datensammlung zu unterstützen, nutzen wir die Tracking Tools SAS® Customer Intelligence 360 zum Customer Journey Tracking, Adobe Analytics sowie Google Analytics 360
EN To help you with efficient and intelligent data collection, we use SAS® Customer Intelligence 360 for customer journey tracking, as well as Adobe Analytics and Google Analytics 360
| alemão | inglês |
|---|---|
| effizienten | efficient |
| tracking | tracking |
| sas | sas |
| journey | journey |
| adobe | adobe |
| customer | customer |
| intelligence | intelligence |
| analytics | analytics |
| intelligenten | intelligent |
| wir | we |
| um | for |
| sie | you |
| zu | to |
| und | and |
DE Das Gartner-Dokument ist auf Anfrage bei Pegasystems erhältlich. Der Gartner-Bericht „Magic Quadrant for the CRM Customer Engagement Center“ wurde bis 2012 als „Magic Quadrant for CRM Customer Service Contact Centers“ bezeichnet.
EN The Gartner document is available upon request from Pegasystems. The Gartner report: ‘Magic Quadrant for the CRM Customer Engagement Center' was referred to as 'Magic Quadrant for CRM Customer Service Contact Centers' until 2012.
| alemão | inglês |
|---|---|
| gartner | gartner |
| dokument | document |
| bericht | report |
| magic | magic |
| quadrant | quadrant |
| crm | crm |
| customer | customer |
| engagement | engagement |
| service | service |
| contact | contact |
| als | as |
| bis | until |
| ist | is |
| center | center |
| erhältlich | available |
| centers | centers |
| anfrage | request |
| auf | to |
DE Unser Customer Experience Trends Report (CX) ergab, dass 54% der Marketer beabsichtigen, ihr Martech-Budget für eine Customer Data Platform(CDP) auszugeben
EN Our customer experience (CX) trends report found that 54% of marketers intend to focus their martech budget on a customer data platform (CDP)
| alemão | inglês |
|---|---|
| experience | experience |
| trends | trends |
| report | report |
| cx | cx |
| marketer | marketers |
| beabsichtigen | intend |
| data | data |
| platform | platform |
| cdp | cdp |
| martech | martech |
| budget | budget |
| customer | customer |
| eine | a |
| der | of |
| unser | our |
| dass | that |
DE Weitere Infos über die Customer Journey Map: Warum es sich lohnt, die Customer Journey aufzuzeichnen
EN Learn more about customer-journey mapping: Why mapping your customer journey is well worth the effort
| alemão | inglês |
|---|---|
| customer | customer |
| journey | journey |
| lohnt | worth |
| weitere | more |
| infos | about |
| warum | why |
| die | the |
DE 2020 erhielt Tableau Prep im „Voice of the Customer“-Bericht von Gartner Peer Insights die „Customer‘s Choice“-Auszeichnung für Datenvorbereitungs-Tools.
EN Tableau Prep earned Customer’s Choice for Data Preparation Tools on Gartner Peer Insights ‘Voice of the Customer’ report in 2020.
| alemão | inglês |
|---|---|
| choice | choice |
| tools | tools |
| gartner | gartner |
| peer | peer |
| insights | insights |
| voice | voice |
| bericht | report |
| customer | customer |
| customers | customers |
| die | of |
DE Mit Pega Customer Service und dem Customer Decision Hub startete Athora seine neue Unternehmensinitiative, um den Kunden voll in den Mittelpunkt zu stellen
EN With Pega Customer Service and Customer Decision Hub, Athora launched their new corporate initiative to become “Customer Obsessed”
| alemão | inglês |
|---|---|
| pega | pega |
| decision | decision |
| hub | hub |
| startete | launched |
| neue | new |
| service | service |
| customer | customer |
| mit | with |
| um | to |
DE Seine langjährige Erfahrung im Online-Marketing macht ihn zum unbezahlbaren Ansprechpartner in den Bereichen Analytics, Inbound-Marketing, Customer Lifecycle Marketing und Customer Experience.
EN Lukas has years of experience in online marketing fields such as analytics, inbound marketing, customer lifecycle marketing and customer experience.
| alemão | inglês |
|---|---|
| bereichen | fields |
| analytics | analytics |
| customer | customer |
| lifecycle | lifecycle |
| online | online |
| inbound | inbound |
| in | in |
| online-marketing | marketing |
| und | and |
DE Der Unterschied zwischen Customer Relationship Marketing und Customer Relationship Management
EN What is customer relationship marketing vs customer relationship management?
| alemão | inglês |
|---|---|
| customer | customer |
| relationship | relationship |
| marketing | marketing |
| management | management |
| und | vs |
| der | is |
DE Um starke Kundenbeziehungen (customer relationships) aufzubauen, ist Zeit erforderlich und der Schwerpunkt muss auf der Verbesserung der Customer Experience liegen
EN It takes time to develop strong customer relationships and requires a focus on improving the customer experience
| alemão | inglês |
|---|---|
| starke | strong |
| kundenbeziehungen | customer relationships |
| zeit | time |
| schwerpunkt | focus |
| experience | experience |
| erforderlich | requires |
| verbesserung | improving |
| customer | customer |
| und | and |
| der | the |
| liegen | to |
DE Wählen Sie aus einer Vielzahl von Fragetypen (z.B. Multiple Choice, Optionsfelder, offene Kommentare) und gängigen Messwerten (z.B. Net Promoter Score, Customer Effort Score, Customer Satisfaction oder Goal Completion Rate).
EN Pick and choose from a variety of question types (i.e. multiple choice, radio buttons, open comments) and popular metrics (i.e. Net Promoter Score, Customer Effort Score, Customer Satisfaction, Goal Completion Rate).
| alemão | inglês |
|---|---|
| fragetypen | question types |
| offene | open |
| net | net |
| promoter | promoter |
| score | score |
| customer | customer |
| effort | effort |
| satisfaction | satisfaction |
| rate | rate |
| vielzahl | variety |
| b | a |
| choice | choice |
| goal | goal |
| wählen | choose |
| sie | multiple |
| aus | from |
| von | of |
| und | comments |
DE Als Chief Customer Officer von SugarCRM ist Chris Pennington für die Sugar-Customer Journey zuständig
EN As SugarCRM?s chief customer officer, Chris Pennington is responsible for the Sugar customer journey
| alemão | inglês |
|---|---|
| customer | customer |
| chris | chris |
| journey | journey |
| chief | chief |
| zuständig | responsible |
| als | as |
| ist | is |
| für | for |
| die | the |
DE Von 2013 bis 2014 war er Vice President ?Service Development? in der Business Unit ?Connecting Customer?, wo er die gesamte Abteilung für B2B2C Produkte geleitet hat, die auch Vertrieb und Customer Care Services umfasste
EN From July 2013 to May 2014 he was Vice President ?Service Development? in the business unit Connecting Customer, leading the entire division of B2B2C products including Sales and Customer Care Service
| alemão | inglês |
|---|---|
| president | president |
| development | development |
| unit | unit |
| customer | customer |
| war | was |
| er | he |
| business | business |
| vertrieb | sales |
| service | service |
| in | in |
| abteilung | division |
| vice | vice |
| connecting | connecting |
| produkte | products |
| und | and |
| gesamte | entire |
| auch | to |
| care | care |
DE Erfassen Sie Customer Journeys und Customer Timelines.
EN Identify customer journeys and timelines.
| alemão | inglês |
|---|---|
| customer | customer |
| journeys | journeys |
| erfassen | and |
DE Mit Crisp Customer Engagement Plattformen bauen Sie Ihre Customer Journey basierend auf den Interaktionen der Kunden auf
EN With Crisp Customer engagement platforms build your customers journey based on customers' interactions
| alemão | inglês |
|---|---|
| crisp | crisp |
| plattformen | platforms |
| bauen | build |
| journey | journey |
| basierend | based on |
| mit | with |
| engagement | engagement |
| ihre | your |
| interaktionen | interactions |
| kunden | customers |
| customer | customer |
| auf | on |
DE einen Customer Success Manager zu, der sowohl bei als auch nach der Produkteinführung der Ansprechpartner ist. Der Customer Success Manager organisiert Meetings, koordiniert Meilensteine, führt Schulungen durch und berät Sie zu den richtigen
EN will assign a Customer Success Manager to be the ongoing contact person both during production rollout and post-implementation. The Customer Success Manager will facilitate meetings, manage milestones, provide trainings, and consult on the
| alemão | inglês |
|---|---|
| success | success |
| meetings | meetings |
| meilensteine | milestones |
| schulungen | trainings |
| manager | manager |
| ansprechpartner | contact person |
| customer | customer |
| zu | to |
| und | and |
| den | the |
| richtigen | on |
DE Um einen Customer-Lifecycle-Marketingansatz einzuleiten, müssen Sie die wichtigsten Phasen einer typischen Customer Journey erfassen und dann den Kontext aus Kundensegmente, Marketingkanälen und ansprechenden Inhalten für alle Touchpoints einarbeiten.
EN To get started with a customer lifecycle marketing approach, you?ll want to map the key phases of a typical customer journey, and then layer in the context of customer segments, marketing channels, and engaging content for each touchpoint.
| alemão | inglês |
|---|---|
| wichtigsten | key |
| phasen | phases |
| typischen | typical |
| customer | customer |
| journey | journey |
| kundensegmente | customer segments |
| ansprechenden | engaging |
| touchpoints | touchpoint |
| lifecycle | lifecycle |
| kontext | context |
| inhalten | content |
| um | for |
| sie | want |
| erfassen | and |
| dann | then |
| den | the |
DE Ibexa Experience – reibungslose Customer Journeys mit unserer Customer Experience Platform
EN Ibexa Experience - build frictionless customer journeys with our customer experience platform
| alemão | inglês |
|---|---|
| experience | experience |
| reibungslose | frictionless |
| customer | customer |
| platform | platform |
DE – reibungslose Customer Journeys mit unserer Customer Experience Platform
EN Build frictionless customer journeys with our customer experience platform
| alemão | inglês |
|---|---|
| reibungslose | frictionless |
| customer | customer |
| experience | experience |
| platform | platform |
DE Beziehung zu Avid Avid Customer Other Reseller Prospective Customer
EN Relationship to Avid Avid Customer Reseller Prospective Customer Other
| alemão | inglês |
|---|---|
| beziehung | relationship |
| zu | to |
| avid | avid |
| customer | customer |
| other | other |
| reseller | reseller |
DE Die Gpredictive-Software ist als Customer-Prediction-Plattform (CPP) nun ein wesentlicher Bestandteil des Customer-Operating-Systems.
EN As a Customer Prediction Platform (CPP), the Gpredictive software is now an essential part of the Customer Operating System.
| alemão | inglês |
|---|---|
| cpp | cpp |
| customer | customer |
| nun | now |
| plattform | platform |
| software | software |
| wesentlicher | essential |
| systems | system |
| bestandteil | of |
| als | as |
| ist | is |
| ein | a |
| des | the |
DE Über die PADI Regional Customer Service Teams hast du leichter Zugang zum Know-How unserer Mitarbeiter im Büro. Bei den FAQs findest du schnelle Antworten auf häufige Fragen. Oder du kontaktierst einfach dein PADI Customer Service Team vor Ort.
EN PADI Regional Customer Service Teams make the expertise of PADI office staff members more accessible to you. Please view the Frequently Asked Questions for quick answers to common questions or contact your local PADI Customer Service Team.
| alemão | inglês |
|---|---|
| padi | padi |
| customer | customer |
| faqs | frequently asked questions |
| service | service |
| büro | office |
| schnelle | quick |
| antworten | answers |
| fragen | questions |
| häufige | frequently |
| oder | or |
| teams | teams |
| team | team |
| den | the |
DE Sie können die Kundenzufriedenheit anhand einer Reihe von Kennzahlen messen, dazu gehören (unter anderem) der Customer Satisfaction Score (CSAT), der Customer Effort Score (CES) und der Net Promoter Score (NPS)
EN You can measure customer satisfaction using a variety of metrics including (but not limited to) Customer Satisfaction Score (CSAT), Customer Effort Score (CES) and Net Promoter Score (NPS)
| alemão | inglês |
|---|---|
| satisfaction | satisfaction |
| score | score |
| effort | effort |
| ces | ces |
| promoter | promoter |
| kundenzufriedenheit | customer satisfaction |
| kennzahlen | metrics |
| messen | measure |
| customer | customer |
| csat | csat |
| nps | nps |
| net | net |
| und | and |
| können | can |
| sie | you |
| einer | a |
| reihe | variety |
DE Zu seinem Verantwortungsbereich zählen die Teams Education Services, Customer Service, Global Support, Consulting Services und Customer Success Management.
EN His team includes: Data Literacy Education Services, Customer Service, Global Support, Consulting Services and Customer Success Management.
| alemão | inglês |
|---|---|
| teams | team |
| education | education |
| customer | customer |
| global | global |
| success | success |
| management | management |
| support | support |
| service | service |
| consulting | consulting |
| und | and |
| services | services |
DE Durch die Leitung des technischen Support, des Customer Success Management, der Professional Services und des Customer Technical Enablement sorgt Heather für authentische, menschliche Kundenerlebnisse.
EN She is responsible for creating authentically human customer experiences through her leadership of technical support, customer success management, professional services and customer technical enablement.
| alemão | inglês |
|---|---|
| customer | customer |
| success | success |
| enablement | enablement |
| kundenerlebnisse | customer experiences |
| support | support |
| services | services |
| technischen | technical |
| management | management |
| professional | professional |
| für | for |
| und | and |
| menschliche | human |
| der | of |
DE Ihr Mehrwert ist unsere Passion! Wir heben Ihre Kampagnen in Sales und Customer Service auf die nächste Ebene. Mit Konzeptstärke und Innovation steigern wir den Customer Lifetime Value Ihrer Kund:innen.
EN We are passionate about your added value! We take your campaigns to the next level in terms of sales and client services. We grow your customer lifetime value with strong concepts and innovativeness.
| alemão | inglês |
|---|---|
| mehrwert | added value |
| kampagnen | campaigns |
| sales | sales |
| service | services |
| ebene | level |
| steigern | grow |
| lifetime | lifetime |
| value | value |
| customer | customer |
| in | in |
| mit | with |
| und | and |
| ihr | your |
| nächste | the |
DE Der Auftrag ist der nächste Schritt für Peugeot Motocycles, die Customer Experience weiter zu verbessern und die Kunden entlang der Customer Journey bestmöglich zu begleiten
EN The same is true for increasing digitisation resulting in changing customer behaviour, presenting banks and insurance companies with new challenges
| alemão | inglês |
|---|---|
| auftrag | companies |
| verbessern | increasing |
| und | and |
| nächste | the |
| für | insurance |
| kunden | customer |
DE Der Auftrag ist der nächste Schritt für Peugeot Motocycles, die Customer Experience weiter zu verbessern und die Kunden entlang der Customer Journey bestmöglich zu begleiten.
EN The order is the next step for Peugeot Motocycles to improve the customer experience further and to accompany customers along the customer journey in the best possible way.
| alemão | inglês |
|---|---|
| auftrag | order |
| peugeot | peugeot |
| experience | experience |
| schritt | step |
| verbessern | improve |
| journey | journey |
| begleiten | accompany |
| kunden | customers |
| und | and |
| customer | customer |
| für | for |
| zu | to |
| nächste | the |
DE Gewinnen Sie tiefe Einblicke in Customer Journeys und Kundenverhalten. Sammeln Sie Feedback für die gezielte, datengetriebene Verbsserung der Customer Experience.
EN Gain deep understanding of customer journeys, preferences, and gather feedback to craft better experiences with smarter, user-focused decisions.
| alemão | inglês |
|---|---|
| journeys | journeys |
| sammeln | gather |
| feedback | feedback |
| customer | customer |
| experience | experiences |
| in | deep |
| der | of |
| gewinnen | with |
DE Um Sie bei der effizienten und intelligenten Datensammlung zu unterstützen, nutzen wir die Tracking Tools SAS® Customer Intelligence 360 zum Customer Journey Tracking, Adobe Analytics sowie Google Analytics 360
EN To help you with efficient and intelligent data collection, we use SAS® Customer Intelligence 360 for customer journey tracking, as well as Adobe Analytics and Google Analytics 360
| alemão | inglês |
|---|---|
| effizienten | efficient |
| tracking | tracking |
| sas | sas |
| journey | journey |
| adobe | adobe |
| customer | customer |
| intelligence | intelligence |
| analytics | analytics |
| intelligenten | intelligent |
| wir | we |
| um | for |
| sie | you |
| zu | to |
| und | and |
DE Challenging the Status Quo: Customer Journeys and the Service Lifecycle (Herausforderung für den Status quo: Customer Journeys und der Servicelebenszyklus)
EN Challenging the Status Quo: Customer Journeys and the Service Lifecycle
| alemão | inglês |
|---|---|
| quo | quo |
| customer | customer |
| journeys | journeys |
| lifecycle | lifecycle |
| herausforderung | challenging |
| status | status |
| service | service |
| und | and |
| den | the |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Das Customer Experience-Team von Zendesk kombiniert breitgefächerte Kompetenz im Bereich Kundenservice mit fundierten Produktkenntnissen, damit Sie eine differenzierte Customer Experience bieten können.
EN Our Zendesk Customer Experience team offers an effective combination of broad customer service expertise and in-depth product knowledge to help you deliver a differentiated customer experience.
| alemão | inglês |
|---|---|
| customer | customer |
| produktkenntnissen | product knowledge |
| differenzierte | differentiated |
| experience | experience |
| team | team |
| zendesk | zendesk |
| kundenservice | customer service |
| sie | you |
| bieten | deliver |
| kombiniert | combination |
| damit | to |
| eine | a |
| mit | our |
DE Sie können die Kundenzufriedenheit anhand einer Reihe von Kennzahlen messen, dazu gehören (unter anderem) der Customer Satisfaction Score (CSAT), der Customer Effort Score (CES) und der Net Promoter Score (NPS)
EN You can measure customer satisfaction using a variety of metrics including (but not limited to) Customer Satisfaction Score (CSAT), Customer Effort Score (CES) and Net Promoter Score (NPS)
| alemão | inglês |
|---|---|
| satisfaction | satisfaction |
| score | score |
| effort | effort |
| ces | ces |
| promoter | promoter |
| kundenzufriedenheit | customer satisfaction |
| kennzahlen | metrics |
| messen | measure |
| customer | customer |
| csat | csat |
| nps | nps |
| net | net |
| und | and |
| können | can |
| sie | you |
| einer | a |
| reihe | variety |
DE Sie können die Kundenzufriedenheit anhand einer Reihe von Kennzahlen messen, dazu gehören (unter anderem) der Customer Satisfaction Score (CSAT), der Customer Effort Score (CES) und der Net Promoter Score (NPS)
EN You can measure customer satisfaction using a variety of metrics including (but not limited to) Customer Satisfaction Score (CSAT), Customer Effort Score (CES) and Net Promoter Score (NPS)
| alemão | inglês |
|---|---|
| satisfaction | satisfaction |
| score | score |
| effort | effort |
| ces | ces |
| promoter | promoter |
| kundenzufriedenheit | customer satisfaction |
| kennzahlen | metrics |
| messen | measure |
| customer | customer |
| csat | csat |
| nps | nps |
| net | net |
| und | and |
| können | can |
| sie | you |
| einer | a |
| reihe | variety |
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customer journey gesamte customer journey bereich customer experience customer success team jede customer journey atlassian customer customer personalisierte customer experience perfekte customer journey customer engagement software ganzheitliche customer experience customer success manager customer experience customer support manager customer journeys customer journey builder customer journey erstellen jeder customer journey customer lifetime value wirkungsvolle customer journeys hervorragende customer experience customer insights individuelle customer journeys customer experience automation bessere customer experience studie gaben customer modern customer expectations angepasste customer experiences channel customer journey customer care tool customer success managern customer journey management umfassenden customer customer journey besteht deine customer journey customer journey map customer experience angeht customer journey evaluieren customer health customer journey statt customer experience verbessern customer service portal pega customer service customer decision hub customer relationship management customer satisfaction score personalisierte customer experiences customer success customer relationship management” customer operations
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