FR , une confédération internationale d’équipes de réponse aux incidents qui coopèrent pour traiter les incidents de sécurité informatique et promouvoir les programmes de prévention des incidents
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EN , an international confederation of incident response teams that co-operatively handle computer security incidents and promote incident prevention programmes
| francês | inglês |
|---|---|
| confédération | confederation |
| traiter | handle |
| informatique | computer |
| promouvoir | promote |
| programmes | programmes |
| équipes | teams |
| sécurité | security |
| prévention | prevention |
| de | of |
| et | and |
| internationale | international |
| réponse | response |
| qui | that |
| incidents | incidents |
FR Identifier et répondre aux incidents de sécurité suspects ou connus ; atténuer, dans la mesure du possible, les effets néfastes des incidents de sécurité connus de l'entité couverte ; et documenter les incidents de sécurité et leurs résultats.
EN Identify and respond to suspected or known security incidents; mitigate, to the extent practicable, harmful effects of security incidents that are known to the covered entity; and document security incidents and their outcomes.
| francês | inglês |
|---|---|
| incidents | incidents |
| sécurité | security |
| connus | known |
| atténuer | mitigate |
| effets | effects |
| couverte | covered |
| documenter | document |
| résultats | outcomes |
| identifier | identify |
| répondre | respond |
| ou | or |
| la | the |
| la mesure | extent |
| de | of |
| possible | that |
| et | and |
FR Facilitez la communication sur les incidents. Les modèles préconçus et les intégrations étroites avec les outils de gestion des incidents que vous utilisez déjà vous permettent d'informer rapidement vos utilisateurs.
EN Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users.
| francês | inglês |
|---|---|
| incidents | incident |
| intégrations | integrations |
| permettent | enable |
| rapidement | quickly |
| outils | tools |
| utilisateurs | users |
| communication | communication |
| modèles | templates |
| de | of |
| la | the |
| et | and |
| déjà | already |
| avec | with |
| gestion | management |
| sur | on |
| vous | you |
FR Vous souhaitez découvrir ce qu'il se passe lorsqu'un service Atlassian tombe en panne ? Nous avons créé le manuel de gestion des incidents pour résumer notre processus de gestion des incidents et transmettre nos expériences
EN Interested in learning what happens when an Atlassian service goes down? We've created the Incident Management Handbook to summarize our incident management process and pass on our experiences
| francês | inglês |
|---|---|
| atlassian | atlassian |
| créé | created |
| incidents | incident |
| résumer | summarize |
| expériences | experiences |
| le | the |
| processus | process |
| service | service |
| en | in |
| manuel | handbook |
| de | goes |
| gestion | management |
| se passe | happens |
| vous | to |
FR Vous pouvez même intégrer des outils de gestion des incidents comme ServiceNow et PagerDuty pour déclencher des workflows de résolution et assurer la synchronisation des incidents.
EN And, you can integrate with incident management tools like ServiceNow and PagerDuty, to trigger remediation workflows and keep incidents in sync.
| francês | inglês |
|---|---|
| déclencher | trigger |
| workflows | workflows |
| synchronisation | sync |
| servicenow | servicenow |
| intégrer | integrate |
| outils | tools |
| gestion | management |
| comme | like |
| vous | you |
| incidents | incidents |
| et | and |
| la | to |
FR Notre politique de gestion des incidents définit les meilleures pratiques pour la résolution des incidents et est guidée par la structure ITIL (Information Technology Infrastructure Library) v3
EN Our incident management policy defines best practices for driving incident resolution and is guided by the Information Technology Infrastructure Library (ITIL) v3 framework
| francês | inglês |
|---|---|
| politique | policy |
| incidents | incident |
| définit | defines |
| pratiques | practices |
| library | library |
| infrastructure | infrastructure |
| la | the |
| résolution | resolution |
| meilleures | best |
| structure | framework |
| information | information |
| guidée | guided |
| notre | our |
| gestion | management |
| par | by |
| technology | information technology |
FR La remontée plus rapide des incidents jusqu'aux intervenants adéquats. Acheminez les incidents corrélés aux membres de l'équipe les mieux armés pour agir et éliminez le bruit des alertes mal distribuées.
EN Escalate incidents to the right responders faster. Route correlated incidents to the team members best equipped to respond, thus making noisy, misdirected alerts a thing of the past.
| francês | inglês |
|---|---|
| incidents | incidents |
| alertes | alerts |
| et | making |
| équipe | team |
| membres | members |
| de | of |
| mieux | to |
| rapide | faster |
FR Lorsqu'elles comprennent les différentes étapes de la gestion des incidents dans des environnements technologiques, les équipes peuvent élaborer un plan complet pour se préparer aux incidents, y réagir et analyser leur impact.
EN By understanding the distinct phases of incident management in technology environments, teams can build a comprehensive plan to prepare for, react to, and analyze the impact of an incident.
| francês | inglês |
|---|---|
| incidents | incident |
| environnements | environments |
| technologiques | technology |
| équipes | teams |
| peuvent | can |
| complet | comprehensive |
| réagir | react |
| analyser | analyze |
| impact | impact |
| différentes | distinct |
| la | the |
| un | a |
| de | of |
| plan | plan |
| préparer | prepare |
| comprennent | and |
| gestion | management |
| dans | in |
| élaborer | to |
| pour | for |
| et | understanding |
FR Notre équipe a abordé ici les défis que représente cette approche changeante de la gestion des incidents : « Le défi [lié à la gestion décentralisée des incidents] ? Les organisations ont encore besoin d'un certain degré de centralisation
EN As for the challenges, our team addressed some of the challenges of this shifting approach to incident management here: “The challenge of [decentralizing incident management] is that organizations still need some centralization
| francês | inglês |
|---|---|
| équipe | team |
| approche | approach |
| incidents | incident |
| gestion | management |
| défi | challenge |
| organisations | organizations |
| besoin | need |
| défis | challenges |
| notre | our |
| ici | here |
| de | of |
| à | to |
FR Regroupez les incidents avec les problèmes, accélérez l'analyse des causes profondes et enregistrez les solutions de contournement pour réduire l'impact des incidents.
EN Group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents.
| francês | inglês |
|---|---|
| enregistrez | record |
| réduire | minimize |
| solutions de contournement | workarounds |
| incidents | incidents |
| problèmes | problems |
| de | of |
| et | and |
FR Il n'existe pas d'outil unique pour la gestion des incidents. Découvrez comment choisir des outils de gestion des incidents ouverts, fiables et adaptables.
EN There is no single, one-size-fits-all tool for incident management. Learn how to choose incident management tools that are open, reliable, and adaptable.
| francês | inglês |
|---|---|
| incidents | incident |
| fiables | reliable |
| adaptables | adaptable |
| outils | tools |
| choisir | choose |
| comment | how |
| ouverts | open |
| gestion | management |
| et | learn |
| pas | no |
FR Pour les équipes qui pratiquent DevOps, le processus de gestion des incidents (IM) met l'accent sur la transparence et l'amélioration continue du cycle de vie des incidents.
EN For teams practicing DevOps, the Incident Management (IM) process focuses on transparency and continuous improvements to the incident lifecycle.
| francês | inglês |
|---|---|
| équipes | teams |
| devops | devops |
| incidents | incident |
| im | im |
| transparence | transparency |
| cycle de vie | lifecycle |
| processus | process |
| gestion | management |
| sur | on |
| et | and |
FR Durant les incidents ou la maintenance planifiée, les utilisateurs finaux et les équipes internes doivent être informés. Envoyez des mises à jour d'état des incidents dans les canaux Slack auxquels vous êtes abonné.
EN During incidents or scheduled maintenance, end-users and internal teams need to be informed. Send incident status updates into subscribed Slack channels.
| francês | inglês |
|---|---|
| utilisateurs | users |
| équipes | teams |
| canaux | channels |
| slack | slack |
| abonné | subscribed |
| état | status |
| ou | or |
| maintenance | maintenance |
| finaux | end |
| mises à jour | updates |
| internes | internal |
| informé | informed |
| doivent | need to |
| à | to |
| et | and |
| incidents | incidents |
| être | be |
FR Vous souhaitez voir comment Atlassian gère les incidents majeurs ? Nous avons publié notre manuel interne de gestion des incidents. Tout le monde peut en tirer des enseignements, l'adapter et l'utiliser à sa guise.
EN Want to see how Atlassian handles major incidents? We’ve published our internal incident management handbook. Anyone is welcome to learn from it, adapt it, and use it however they see fit.
| francês | inglês |
|---|---|
| atlassian | atlassian |
| majeurs | major |
| publié | published |
| tout le monde | anyone |
| comment | how |
| manuel | handbook |
| interne | internal |
| à | to |
| notre | our |
| gestion | management |
| et | learn |
| voir | see |
| incidents | incidents |
FR Réactivité accrue aux incidents majeurs et prévention des incidents futurs
EN Responding more quickly to major incidents, and preventing future ones
| francês | inglês |
|---|---|
| incidents | incidents |
| futurs | future |
| et | and |
| majeurs | more |
| aux | to |
FR Nous présentons une approche de la gestion des incidents compatible avec DevOps dans notre manuel de gestion des incidents Atlassian.
EN We outline a very DevOps-friendly approach to incident management in our Atlassian Incident Handbook.
| francês | inglês |
|---|---|
| approche | approach |
| incidents | incident |
| devops | devops |
| atlassian | atlassian |
| une | a |
| manuel | handbook |
| gestion | management |
| dans | in |
| notre | our |
| nous | we |
FR La gestion des incidents ne se fait pas uniquement grâce à un outil, mais en associant les bons outils, les bonnes pratiques et les bonnes personnes. Voici certaines des catégories d'outils les plus courantes pour une gestion des incidents efficace :
EN Incident management isn’t done just with a tool, but the right blend of tools, practices, and people. Here are several of the most common tool categories for effective incident management:
| francês | inglês |
|---|---|
| incidents | incident |
| fait | done |
| personnes | people |
| catégories | categories |
| efficace | effective |
| outil | tool |
| pratiques | practices |
| outils | tools |
| la | the |
| gestion | management |
| un | a |
| courantes | common |
| à | and |
| mais | but |
| bonnes | right |
| pour | for |
FR Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents), le suivi des ressources, les achats, la gestion des contrats, un portail self-service et une base de connaissances à un prix démocratique
EN It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| achats | purchasing |
| portail | portal |
| il | it |
| package | package |
| contrats | contract |
| ressources | asset |
| prix | price |
| offre | offers |
| gestion | management |
| suivi | tracking |
| connaissances | knowledge |
| un | an |
| proposant | with |
| à | and |
| base | base |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),... Lire la suite
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management... Read more
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| proposant | with |
| offre | offers |
| est | is |
| gestion | management |
| lire | read |
FR Avec un nombre toujours croissant d'incidents à suivre et à résoudre, votre service d'assistance a probablement du mal à gérer efficacement les ressources, à hiérarchiser les incidents et à traiter les cas d'assistance en temps voulu
EN With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner
| francês | inglês |
|---|---|
| toujours | ever |
| croissant | rising |
| résoudre | resolve |
| probablement | probably |
| efficacement | effectively |
| gérer | manage |
| ressources | resources |
| un | a |
| votre | your |
| en | in |
| à | to |
| suivre | track |
| et | and |
| avec | with |
| service | support |
| les | number |
FR Avec un nombre toujours croissant d'incidents à suivre et à résoudre, votre service d'assistance a probablement du mal à gérer efficacement les ressources, à hiérarchiser les incidents et à traiter... Lire la suite
EN With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner.... Read more
| francês | inglês |
|---|---|
| croissant | rising |
| résoudre | resolve |
| probablement | probably |
| efficacement | effectively |
| gérer | manage |
| ressources | resources |
| un | a |
| votre | your |
| toujours | ever |
| à | to |
| suivre | track |
| avec | with |
| lire | read |
| service | support |
FR Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents), le suivi des biens, les achats, la gestion des contrats, un portail self-service et une base de connaissances à un prix abordable
EN It offers an integrated package with Incident management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| achats | purchasing |
| portail | portal |
| abordable | affordable |
| il | it |
| package | package |
| contrats | contract |
| prix | price |
| biens | asset |
| offre | offers |
| gestion | management |
| suivi | tracking |
| connaissances | knowledge |
| un | an |
| proposant | with |
| à | and |
| base | base |
FR ManageEngine ServiceDesk Plus est un logiciel d'assistance et de gestion des ressources totalement orienté web. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),... Lire la suite
EN ManageEngine ServiceDesk Plus is a completely web-based Help Desk and Asset Management Software. It offers an integrated package with Incident management(Trouble Ticketing), Asset Tracking, Purchasing... Read more
| francês | inglês |
|---|---|
| totalement | completely |
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| web | web |
| il | it |
| package | package |
| un | a |
| proposant | with |
| offre | offers |
| est | is |
| gestion | management |
| lire | read |
FR L'équipe peut ainsi escalader rapidement la gestion des incidents, collecter des données pertinentes sur les incidents et résoudre rapidement des problèmes.
EN This allows the team to quickly escalate incident responses, enrich relevant incident data, and quickly address and resolve issues.
| francês | inglês |
|---|---|
| rapidement | quickly |
| équipe | team |
| incidents | incident |
| la | the |
| données | data |
| et | and |
| pertinentes | relevant |
| les | responses |
| résoudre | resolve |
FR Le CIRT de JFrog collabore avec des experts en gestion des incidents externes pour les aider en cas d'incidents de sécurité urgents.
EN JFrog?s CIRT works with external incident response experts to assist us with emergency security incidents.
| francês | inglês |
|---|---|
| jfrog | jfrog |
| experts | experts |
| externes | external |
| aider | assist |
| sécurité | security |
| s | s |
| avec | with |
| incidents | incidents |
| les | response |
FR Associées au logiciel de détection automatique intelligente d'incidents, nos caméras de surveillance du trafic repèrent de manière fiable les incidents exploitables avec beaucoup moins de fausses alertes
EN When combined with intelligent automatic incident detection software, our traffic cameras reliably spot actionable incidents with significantly fewer false alarms
| francês | inglês |
|---|---|
| logiciel | software |
| détection | detection |
| automatique | automatic |
| intelligente | intelligent |
| caméras | cameras |
| trafic | traffic |
| moins | fewer |
| fausses | false |
| beaucoup | significantly |
| de manière fiable | reliably |
| nos | our |
| incidents | incidents |
| avec | with |
FR Une heure pour les incidents prioritaires, 14 heures pour les autres incidents
EN 1 hour for Severity 1 4 hours for all others
| francês | inglês |
|---|---|
| heures | hours |
| pour | for |
| une | all |
| les autres | others |
| heure | hour |
FR Réponse aux incidents Réponse aux incidents
EN Incident response Incident response
| francês | inglês |
|---|---|
| réponse | response |
| incidents | incident |
FR , une confédération internationale d’équipes de réponse aux incidents qui coopèrent pour traiter les incidents de sécurité informatique et promouvoir les programmes de prévention dans ce domaine
EN , an international confederation of incident response teams that cooperatively handles computer security incidents and promote incident prevention programmes
| francês | inglês |
|---|---|
| confédération | confederation |
| informatique | computer |
| promouvoir | promote |
| programmes | programmes |
| équipes | teams |
| sécurité | security |
| prévention | prevention |
| ce | that |
| de | of |
| et | and |
| internationale | international |
| réponse | response |
| incidents | incidents |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel d'assistance et de gestion des ressources totalement orienté web. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a completely web-based Help Desk and Asset Management Software. It offers an integrated package with Incident management(Trouble Ticketing), Asset Tracking, Purchasing
| francês | inglês |
|---|---|
| totalement | completely |
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| web | web |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR Avec un nombre toujours croissant d'incidents à suivre et à résoudre, votre service d'assistance a probablement du mal à gérer efficacement les ressources, à hiérarchiser les incidents et à traiter
EN With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner.
| francês | inglês |
|---|---|
| toujours | ever |
| croissant | rising |
| résoudre | resolve |
| probablement | probably |
| efficacement | effectively |
| gérer | manage |
| ressources | resources |
| un | a |
| votre | your |
| à | to |
| suivre | track |
| et | and |
| avec | with |
| service | support |
| les | number |
FR Téléchargez notre Guide de Gestion des Incidents. Vous y trouverez des informations pertinentes et pratiques sur la façon de vous préparer, de détecter et de résoudre de tels incidents au sein de votre organisation.
EN Get our Incident Management Guide, with all relevant and practical information on how to prepare, detect and solve such an incident within your organization.
| francês | inglês |
|---|---|
| incidents | incident |
| informations | information |
| pratiques | practical |
| détecter | detect |
| résoudre | solve |
| téléchargez | get |
| organisation | organization |
| préparer | prepare |
| votre | your |
| guide | guide |
| pertinentes | relevant |
| notre | our |
| gestion | management |
| de | within |
FR L?intégration de LogPoint avec Cortex XSOAR combine la surveillance de la sécurité et la réponse aux incidents afin d’aider l’équipe de sécurité à répondre et à traiter les incidents rapidement
EN The LogPoint integration with Cortex XSOAR combines security monitoring and incident response to help security staff respond to and resolve incidents fast
| francês | inglês |
|---|---|
| intégration | integration |
| combine | combines |
| rapidement | fast |
| cortex | cortex |
| équipe | staff |
| surveillance | monitoring |
| sécurité | security |
| la | the |
| répondre | respond |
| réponse | response |
| à | to |
| et | and |
| avec | with |
| incidents | incidents |
FR Une intégration SOAR avec LogPoint combine le monitoring de la sécurité et la réponse aux incidents afin d’aider l’équipe de sécurité à répondre et à traiter les incidents rapidement
EN A SOAR integration with LogPoint combines security monitoring and incident response to help security staff respond to and resolve incidents fast
| francês | inglês |
|---|---|
| intégration | integration |
| soar | soar |
| combine | combines |
| rapidement | fast |
| équipe | staff |
| monitoring | monitoring |
| sécurité | security |
| répondre | respond |
| réponse | response |
| à | to |
| et | and |
| avec | with |
| une | a |
| incidents | incidents |
FR LogPoint priorise les incidents en fonction des risques, afin que les analystes en sécurité puissent se concentrer sur les incidents les plus importants.
EN LogPoint prioritizes incidents based on risk, so security analysts can focus on the incidents that matter most.
| francês | inglês |
|---|---|
| incidents | incidents |
| analystes | analysts |
| puissent | can |
| risques | risk |
| sécurité | security |
| concentrer | focus |
| sur | on |
FR De plus, vous apprendrez les phases de réponse aux incidents, la documentation importante à collecter, ainsi qu?une politique de réponse aux incidents et les composants de l?équipe
EN Furthermore, you will learn the phases of incident response, important documentation to collect, and an incident response policy and team components
| francês | inglês |
|---|---|
| apprendrez | will learn |
| phases | phases |
| incidents | incident |
| collecter | collect |
| politique | policy |
| composants | components |
| équipe | team |
| documentation | documentation |
| de | of |
| la | the |
| réponse | response |
| à | to |
| et | learn |
| plus | important |
| vous | you |
FR Consignation des incidents et rapports Veillez à ce que tous les incidents non liés à la conformité soient consignés et enregistrés en un point central, d’où ils seront ensuite transférés pour enquête.
EN Incident Capture & Reporting Ensure all your non-compliant incidents are captured and centrally stored, where they are then automatically assigned for investigation.
| francês | inglês |
|---|---|
| rapports | reporting |
| conformité | compliant |
| central | centrally |
| enquête | investigation |
| non | non |
| pour | for |
| à | and |
| incidents | incidents |
| soient | are |
| enregistré | stored |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel d'assistance et de gestion des ressources totalement orienté web. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a completely web-based Help Desk and Asset Management Software. It offers an integrated package with Incident management(Trouble Ticketing), Asset Tracking, Purchasing
| francês | inglês |
|---|---|
| totalement | completely |
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| web | web |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR Avec un nombre toujours croissant d'incidents à suivre et à résoudre, votre service d'assistance a probablement du mal à gérer efficacement les ressources, à hiérarchiser les incidents et à traiter
EN With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner.
| francês | inglês |
|---|---|
| toujours | ever |
| croissant | rising |
| résoudre | resolve |
| probablement | probably |
| efficacement | effectively |
| gérer | manage |
| ressources | resources |
| un | a |
| votre | your |
| à | to |
| suivre | track |
| et | and |
| avec | with |
| service | support |
| les | number |
FR Notre politique de gestion des incidents définit les meilleures pratiques pour la résolution des incidents et est guidée par la structure ITIL (Information Technology Infrastructure Library) v3
EN Our incident management policy defines best practices for driving incident resolution and is guided by the Information Technology Infrastructure Library (ITIL) v3 framework
| francês | inglês |
|---|---|
| politique | policy |
| incidents | incident |
| définit | defines |
| pratiques | practices |
| library | library |
| infrastructure | infrastructure |
| la | the |
| résolution | resolution |
| meilleures | best |
| structure | framework |
| information | information |
| guidée | guided |
| notre | our |
| gestion | management |
| par | by |
| technology | information technology |
FR Gestion des incidents : répondez aux alertes et aux incidents de sécurité (identification, remontée, confinement, neutralisation, reprise, etc.).
EN Incident management: Respond to security alerts and incidents (including identification, escalation, containment, eradication and recovery).
| francês | inglês |
|---|---|
| gestion | management |
| répondez | respond |
| alertes | alerts |
| sécurité | security |
| identification | identification |
| confinement | containment |
| reprise | recovery |
| incidents | incidents |
| aux | to |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR Avec un nombre toujours croissant d'incidents à suivre et à résoudre, votre service d'assistance a probablement du mal à gérer efficacement les ressources, à hiérarchiser les incidents et à traiter
EN With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner.
| francês | inglês |
|---|---|
| toujours | ever |
| croissant | rising |
| résoudre | resolve |
| probablement | probably |
| efficacement | effectively |
| gérer | manage |
| ressources | resources |
| un | a |
| votre | your |
| à | to |
| suivre | track |
| et | and |
| avec | with |
| service | support |
| les | number |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel d'assistance et de gestion des ressources totalement orienté web. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a completely web-based Help Desk and Asset Management Software. It offers an integrated package with Incident management(Trouble Ticketing), Asset Tracking, Purchasing
| francês | inglês |
|---|---|
| totalement | completely |
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| web | web |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
FR ManageEngine ServiceDesk Plus est un logiciel de gestion de service d'assistance et de gestion des ressources. Il offre un package intégré proposant la gestion des incidents (dossiers d'incidents),
EN ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management
| francês | inglês |
|---|---|
| intégré | integrated |
| incidents | incident |
| logiciel | software |
| il | it |
| package | package |
| un | a |
| est | is |
| proposant | with |
| offre | offers |
| gestion | management |
| et | and |
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incidents incidents pouvant incidents majeurs incidents relatifs incidents actifs incidents pendant incidents ou incidents assistée incidents corrélés principales causes d’incidents incidents des incidents signalés incidents compatible incidents liés à incidents tels commits aux incidents gestion des incidents incidents aide incidents grâce incidents servicenow incidents simple incidents causes enquêtes d’incidents éventuels incidents incidents liés incidents logiciels incidents directement cas d’incidents incidents basée incidents disponibles plates formes d’incidents incidents système répondant aux incidents incidents nécessaire corriger les incidents incidents critiques réponse aux incidents incidents survenant surveiller les incidents cyber incidents incidents de sécurité investigation des incidents incidents illimitée incidents spécifiques incidents efficace signaler des incidents incidents est lancé incidents non liés détecter les incidents atténuer les incidentsTraduzir incidents para outro idioma
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