EN DocuSign eSignature Net Promoter Score (NPS), 2018. NPS is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company's products or services to others.
EN DocuSign eSignature Net Promoter Score (NPS), 2018. NPS is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company's products or services to others.
FR Net Promoter Score (NPS) de DocuSign eSignature en 2018. Le NPS est un indice entre -100 et 100 qui mesure la satisfaction et la volonté des clients à recommander les produits ou les services d'une entreprise à d'autres personnes.
inglês | francês |
---|---|
docusign | docusign |
net | net |
index | indice |
customers | clients |
score | score |
measures | mesure |
to | à |
a | un |
or | ou |
of | de |
services | services |
willingness | volonté |
products | produits |
that | qui |
nps | nps |
recommend | recommander |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or... Read more
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre... Lire la suite
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
read | lire |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather... Read more
FR Un excellent logiciel d'engagement client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre... Lire la suite
inglês | francês |
---|---|
software | logiciel |
helping | aide |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
collect | collecter |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
read | lire |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer experience software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather... Read more
FR Un excellent logiciel d'expérience client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre... Lire la suite
inglês | francês |
---|---|
software | logiciel |
helping | aide |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
collect | collecter |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
read | lire |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN The SUS is superior to the NPS for the purposes of UX research, but the NPS has become an industry standard because it allows a better communication with stakeholders outside the world of UX.
FR La SUS est supérieur au NPS aux fins de la recherche UX, mais le NPS est devenu un standard de l’industrie car il permet une meilleure communication avec les parties prenantes en dehors du monde de l’UX.
inglês | francês |
---|---|
nps | nps |
ux | ux |
research | recherche |
standard | standard |
communication | communication |
allows | permet |
world | monde |
it | il |
a | un |
stakeholders | prenantes |
with | avec |
of | de |
to | car |
purposes | fins |
EN Existing NPS 2" gas main on Berryman Avenue with NPS 8" in vicinity serviced by Enbridge Gas
FR Conduite à gaz (d’un diamètre nominal de deux pouces) sur l’avenue Berryman (avec conduite d’un diamètre nominal de huit pouces située à proximité) alimentée par Enbridge Gas.
inglês | francês |
---|---|
vicinity | proximité |
gas | gaz |
on | sur |
in | pouces |
by | par |
8 | huit |
with | avec |
EN Great value Net Promoter Score (NPS) customer engagement software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather
FR Un excellent logiciel d'engagement client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
software | logiciel |
helping | aide |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
collect | collecter |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer experience software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather
FR Un excellent logiciel d'expérience client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
software | logiciel |
helping | aide |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
collect | collecter |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or
FR Un excellent logiciel de satisfaction client NPS qui vous aide à collecter, analyser et agir sur les opinions des clients. Envoyez des enquêtes NPS par e-mail ou SMS, intégrez des sondages à votre
inglês | francês |
---|---|
satisfaction | satisfaction |
software | logiciel |
helping | aide |
collect | collecter |
analyze | analyser |
act | agir |
feedback | opinions |
value | un |
or | ou |
sms | sms |
great | excellent |
to | à |
your | votre |
on | sur |
by | par |
customer | client |
you | vous |
nps | nps |
surveys | enquêtes |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, NPS and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
FR Net Promoter, NPS et les émoticônes associées au NPS sont des marques déposées aux États-Unis et Net Promoter Score et Net Promoter System sont des marques de service de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld.
inglês | francês |
---|---|
net | net |
s | d |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
service | service |
of | de |
are | sont |
nps | nps |
and | et |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
FR Net Promoter, Net Promoter System, Net Promoter Score, NPS et les émoticônes associées à NPS sont des marques déposées de Bain & Company, Inc., Fred Reichheld et Satmetrix Systems, Inc.
inglês | francês |
---|---|
net | net |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
of | de |
are | sont |
and | à |
nps | nps |
the | les |
EN Twitter surveys to define CSAT or NPS
FR Enquêtes sur Twitter pour définir les indicateurs CSAT ou NPS
inglês | francês |
---|---|
surveys | enquêtes |
csat | csat |
or | ou |
nps | nps |
define | définir |
to | pour |
EN Gather customer feedback to get CSAT (customer satisfaction scores) and NPS (net promoter score) with Twitter Feedback Surveys.
FR Recueillez les commentaires des clients pour obtenir les scores CSAT (satisfaction client) et NPS (net promoter) avec les enquêtes de feedback sur Twitter.
inglês | francês |
---|---|
gather | recueillez |
csat | csat |
satisfaction | satisfaction |
net | net |
surveys | enquêtes |
get | obtenir |
customer | client |
scores | des |
with | avec |
and | et |
nps | nps |
EN Measure your NPS® and CSAT scores to enhance your customer care efforts with automated surveys sent after every customer interaction.
FR Dans le but d'améliorer votre service client, mesurez vos scores NPS® et CSAT grâce à des enquêtes automatisées envoyées après chaque interaction avec un client.
inglês | francês |
---|---|
nps | nps |
csat | csat |
customer | client |
care | service |
surveys | enquêtes |
interaction | interaction |
automated | automatisé |
sent | envoyé |
every | chaque |
to | à |
after | après |
scores | des |
measure | mesurez |
with | avec |
EN How to prioritize features using NPS
FR Astuces pour prioriser les fonctionnalités en utilisant le score NPS
inglês | francês |
---|---|
features | fonctionnalités |
nps | nps |
prioritize | prioriser |
EN Benchmark your customer satisfaction by gathering CSAT or NPS data through simple, automated Twitter DM surveys.
FR Évaluez la satisfaction de vos clients en collectant des données CSAT ou NPS grâce à de simples sondages automatisés envoyés sur Twitter par message privé.
inglês | francês |
---|---|
customer | clients |
csat | csat |
or | ou |
nps | nps |
simple | simples |
surveys | sondages |
by | par |
data | données |
your | vos |
through | de |
automated | automatisé |
satisfaction | satisfaction |
EN You can see this in action in our Net Promoter Score (NPS) survey template
FR Vous en trouverez un exemple dans notre modèle de sondage NPS (Net Promoter Score)
inglês | francês |
---|---|
net | net |
score | score |
survey | sondage |
template | modèle |
you | vous |
in | en |
our | notre |
nps | nps |
EN After respondents answer the closed-ended NPS question of how likely it is that they would recommend a company to a friend or colleague, they encounter one of these open-ended questions:
FR À la question fermée « Dans quelle mesure recommanderiez-vous cette entreprise à un(e) ami(e) ou un(e) collègue ? » succède l'une des questions ouvertes suivantes :
inglês | francês |
---|---|
company | entreprise |
friend | ami |
or | ou |
colleague | collègue |
questions | questions |
a | un |
question | question |
it | vous |
of | de |
EN NPS questions are a good example of rating scale questions, since they use a numerical scale to find out how likely customers are to recommend a company’s product or service.
FR Les questions NPS en sont un bon exemple : elles utilisent une échelle numérique pour déterminer la probabilité selon laquelle des clients recommanderaient un produit, un service ou une entreprise.
inglês | francês |
---|---|
nps | nps |
customers | clients |
scale | échelle |
or | ou |
example | exemple |
product | produit |
service | service |
find | déterminer |
questions | questions |
a | un |
are | sont |
of | une |
good | les |
EN For example, if you’re a restaurant owner conducting a customer feedback survey, start with a NPS question that asks whether your patrons would recommend your restaurant to others
FR Par exemple, si vous êtes propriétaire d'un restaurant réalisant un sondage sur les commentaires des clients, utilisez au départ une question NPS pour demander aux clients s'ils comptent recommander votre restaurant à d'autres personnes
inglês | francês |
---|---|
restaurant | restaurant |
feedback | commentaires |
nps | nps |
recommend | recommander |
if | si |
survey | sondage |
owner | propriétaire |
your | votre |
to | à |
question | question |
a | un |
for | pour |
example | exemple |
start | sur |
customer | clients |
that | êtes |
EN NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
FR NPS, Net Promoter et Net Promoter Score sont des marques déposées de Satmetrix Systems, Inc., Bain & Company et Fred Reichheld.
inglês | francês |
---|---|
net | net |
score | score |
inc | inc |
bain | bain |
company | company |
systems | systems |
fred | fred |
of | de |
are | sont |
nps | nps |
and | et |
EN (Hint: you can also use SurveyMonkey’s free NPS calculator to understand yours when your responses are in.)
FR Astuce : vous pouvez aussi utiliser l'outil de calcul NPS gratuit de SurveyMonkey pour calculer votre score selon les réponses collectées.
inglês | francês |
---|---|
free | gratuit |
nps | nps |
use | utiliser |
your | votre |
responses | les |
EN Sprint reduced post-paid churn by 14% (to the lowest level in company history) and generated a 40% increase in NPS.
FR Sprint a réduit de 14 % son taux de résiliation des services postpayés (record historique) et a accru son NPS de 40 %.
inglês | francês |
---|---|
sprint | sprint |
reduced | réduit |
history | historique |
nps | nps |
and | et |
a | s |
EN You won’t believe how much AEGON improved their NPS and first call resolution rate.
FR AEGON a assisté à une augmentation phénoménale de son NPS et de son taux de résolution au premier appel.
inglês | francês |
---|---|
nps | nps |
rate | taux |
call | appel |
resolution | résolution |
first | premier |
and | à |
their | de |
EN See how Vodafone increases revenue and NPS with proactive and personalized sales offers.
FR Découvrez comment Vodafone augmente son chiffre d'affaires et son taux de satisfaction (NPS) grâce à des offres commerciales proactives et personnalisées.
inglês | francês |
---|---|
increases | augmente |
nps | nps |
sales | commerciales |
how | comment |
see | ce |
offers | offres |
and | à |
personalized | personnalisées |
EN NPS surveys that gauge your customer’s satisfaction levels
FR Des enquêtes sur le taux de recommandation net pour évaluer les niveaux de satisfaction client
inglês | francês |
---|---|
surveys | enquêtes |
customers | client |
satisfaction | satisfaction |
gauge | évaluer |
levels | niveaux |
your | le |
EN Highest NPS score (84) and highest Customer Satisfaction rating 6X in a row among e‑signature vendors
FR Score NPS le plus élevé (84) et cote de satisfaction de la clientèle la plus élevée 6X d'affilée parmi les fournisseurs de signature électronique
inglês | francês |
---|---|
nps | nps |
satisfaction | satisfaction |
customer | clientèle |
vendors | fournisseurs |
signature | signature |
e | électronique |
score | score |
and | et |
in | parmi |
EN Utilize point-of-need fabrication to unlock drastically improved service experiences, faster repairs, and higher NPS.
FR Utilisez la fabrication sur le lieu d’utilisation pour améliorer considérablement l'expérience de service, accélérer les réparations et augmenter le NPS.
inglês | francês |
---|---|
faster | accélérer |
repairs | réparations |
nps | nps |
drastically | considérablement |
service | service |
of | de |
improved | améliorer |
and | et |
EN NET PROMOTER and NPS are registered U.S. trademarks, and NET PROMOTER SCORE and NET PROMOTER SYSTEM are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
FR NET PROMOTER et NPS sont des marques déposées aux États-Unis et NET PROMOTER SCORE et NET PROMOTER SYSTEM sont des marques de service de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld.
inglês | francês |
---|---|
net | net |
s | d |
score | score |
bain | bain |
company | company |
inc | inc |
fred | fred |
systems | systems |
service | service |
of | de |
are | sont |
and | et |
nps | nps |
EN How your NPS survey responses make Intercom better for you.
FR Présentation des produits Intercom
inglês | francês |
---|---|
intercom | intercom |
for | des |
EN A quick explanation of how your NPS survey response helps make Intercom better for you.
FR Découvrez les solutions Inbox, Message et Articles, ainsi que les fonctionnalités qui les rendent si spéciales !
inglês | francês |
---|---|
response | les |
for | rendent |
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