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EN Questions Confluence is an app for Confluence, and requires Confluence as its base product.

• app for Confluence
• base

EN You do need a Confluence license if you want direct Confluence product access or want to explore Confluence capabilities outside of Jira Service Management’s knowledge base.

• want direct Confluence
• access
• want to explore
• Service
• knowledge

EN If you cancel Confluence Premium, you’ll no longer have access to Team Calendars for Confluence. You can reinstate Team Calendars with your retained data at any time by upgrading to Confluence Premium.

• cancel Confluence Premium
• longer have access
• reinstate Team Calendars
• upgrading to Confluence

EN For Confluence customers, the Cloud Migration Assistant can easily migrate your spaces, users, and groups to Cloud. Learn more about what data gets migrated with Confluence Cloud Migration Assistant 

• Confluence customers
• Cloud Migration Assistant
• users
• groups to Cloud

EN Team Calendars in Confluence Premium lets your team stay organized and communicate availability with a schedule of personal and team events that link to individual work calendars and Confluence pages.

• stay organized
• schedule of personal
• individual work calendars
• Confluence

EN Easily embed great-looking mind maps in your Confluence pages. You can also paste links to link-shared maps that will then be converted automatically to inline maps.

• Easily embed great-looking
• pages

EN Team Calendars in Confluence Premium lets your team stay organized and communicate availability with a schedule of personal and team events that link to individual work calendars and Confluence pages.

• stay organized
• schedule of personal
• individual work calendars
• Confluence

EN A Confluence user is any user that can login to your Confluence site and exists in User Management.

• Confluence site
• exists in User

EN A Confluence user is any user that can log into Confluence. Anonymous users may also be granted access and do not count against license totals.

• Confluence
• granted access
• count against license

EN Whether you’re new to Confluence, training your teammates, or ready to take your Confluence skills to the next level, this guide covers everything from the basics to in-depth best practices.

• Whether
• Confluence
• training your teammates
• ready to take
• next level
• guide covers everything
• basics to in-depth

EN What is Confluence and what is it used for? In this overview, we boil Confluence down to the basics.

• Confluence
• overview
• boil Confluence down

EN Once their new workflows were established, Evan says they turned to Confluence to “solve a documentation mess.” Engineering started with their own department and transferred all of their documentation into Confluence

• were established
• solve a documentation
• own department
• documentation into Confluence

EN Confluence product guide – provides tutorials and demos on getting up and running with Confluence

• Confluence product guide
• provides tutorials
• demos on getting
• running with Confluence

EN Our Standard plan is available for Jira Software, Jira Work Management, Confluence, Questions for Confluence, Jira Service Management, and Trello.

• Jira Software
• Jira Work Management
• Confluence
• Questions for Confluence
• Jira Service Management

EN For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier

• example
• Confluence license
• purchase the Confluence
• tier

EN Just like Confluence Data Center, Questions for Confluence Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.

• Just like Confluence
• Center
• Questions for Confluence
• Center is licensed
• annual term per
• Center instance
• Center licenses expire

EN Existing Questions for Confluence Server licenses can be renewed to a maximum end date of February 15, 2024 PT. Review the table below to find your Questions for Confluence Server renewal price.

• PT
• Review the table
• Questions for Confluence
• renewal

EN Additionally, effective February 2, 2021, Questions for Confluence Server is now included with a Confluence Data Center subscription. Learn more.

• Additionally
• effective February
• Questions for Confluence
• Center subscription
• Learn

EN Whether you’re new to Confluence, training your teammates, or ready to take your Confluence skills to the next level, this guide covers everything from the basics to in-depth best practices.

• Whether
• Confluence
• training your teammates
• ready to take
• next level
• guide covers everything
• basics to in-depth

EN Confluence Cloud Premium provides an advanced toolkit to help admins better manage their Confluence site with more visibility and control

• Confluence Cloud Premium
• admins better manage
• visibility
• control

EN Of course! You can host a fully functional copy of Confluence on your own hardware, free for 30 days. Simply download Confluence to get started.

• course
• host a fully
• copy of Confluence
• own hardware
• free for days
• Simply download Confluence

EN Anonymous access makes your Confluence site publicly available, enabling access to your content to users outside of your organization. Confluence's anonymous access is most commonly used for customer-facing knowledge bases and documentation.

• Anonymous access makes
• Confluence site publicly
• content to users
• organization
• Confluence's anonymous access
• knowledge bases

EN Because this capability is powered by Confluence, you will need to add a Confluence plan to your Jira Service Management site to unlock knowledge base capabilities

• Because this capability
• powered by Confluence
• add a Confluence
• Jira Service Management
• unlock knowledge base

EN The out-of-the-box knowledge base is powered by Confluence which means a site-admin or org-admin will need to manually add Confluence to your site in order to use the knowledge base inside Jira Service Management.

• out-of-the-box knowledge base
• powered by Confluence
• means a site-admin
• manually add Confluence
• site in order
• knowledge base inside
• Service

EN Can Jira Service Management users without a Confluence license create spaces and pages in Confluence?

• Jira Service Management
• without a Confluence
• create spaces
• pages in Confluence

EN No, Jira Service Management users need a Confluence license if they want direct access to Confluence

• Jira Service Management
• want direct access
• Confluence

EN Jira Service Management users can only create, read, update, and delete knowledge base articles directly in Confluence if they have a Confluence license.

• Jira Service Management
• create
• read
• update
• delete knowledge base
• directly in Confluence
• Confluence

EN I already built a knowledge base in Confluence. What will happen to my existing Confluence spaces and articles? Will I be able to migrate my data into the knowledge base in Jira Service Management?

• base in Confluence
• happen to my
• Confluence spaces
• articles
• able to migrate
• Service Management

EN I have Confluence and Jira Service Management on different deployments. Can I integrate my Confluence Server instance with Jira Service Management Cloud instance (or vice versa)?

• Confluence
• Jira Service Management
• different deployments
• integrate my Confluence
• instance with Jira
• Management Cloud instance
• vice versa

EN I already have active licenses for Confluence. Will I get credited for the Confluence licenses since Jira Service Management now has an out-of-the-box knowledge base for free?

• already have active
• Confluence
• licenses since Jira
• out-of-the-box knowledge base
• free

EN Free trials for Confluence Cloud Standard and Confluence Cloud Premium can be started on the Try Cloud page

• Cloud Standard
• Confluence Cloud Premium
• Cloud page

EN How do I upgrade from Confluence Cloud Standard to Confluence Cloud Premium?

• upgrade from Confluence
• Standard to Confluence
• Premium

EN Existing Confluence Server licenses can be renewed to a maximum end date of February 15, 2024 PT. Review the table below to find your Confluence Server renewal price.

• Existing Confluence Server
• PT
• Review the table
• Confluence Server renewal

EN After April 30, 2021, your Confluence Cloud Premium trial will expire and your subscription will automatically upgrade to the Confluence Cloud Premium pricing plan.

• After April
• Confluence Cloud Premium
• expire
• subscription will automatically

EN After your subscription end date, your Confluence Cloud Premium trial will expire and your new quote will include Confluence Cloud Premium.

• After your subscription
• date
• Confluence Cloud Premium
• expire
• quote will include
• Cloud

EN After your subscription end date, your Confluence Cloud Premium trial will expire and you’ll get a new quote for the following subscription term that includes Confluence Cloud Premium.

• After your subscription
• date
• Confluence Cloud Premium
• expire
• Confluence Cloud

EN If you’d prefer not to upgrade to Confluence Cloud Premium after your trial, you can cancel it at any time by changing the Confluence plan in the Manage Subscriptions screen of your admin portal

• Confluence Cloud Premium
• trial
• changing the Confluence
• Manage Subscriptions screen
• admin portal

EN Additionally, effective February 2, 2021, Team Calendars for Confluence is now included with a Confluence Data Center subscription. Learn more.

• Additionally
• effective February
• Center subscription
• Learn

EN Smartsheet helps to manage all areas of project work, from team collaboration and file sharing, to resource management and calendar tools, to Gantt charts. Read more about Smartsheet

• areas of project
• team collaboration
• file sharing
• resource management
• calendar tools
• Gantt charts

EN Easily create Jira tickets from Opsgenie to address the underlying problems, define hotfixes and ensure that needed steps are documented and completed. Confluence templates make postmortems simple. 

• Easily create Jira
• Opsgenie to address
• underlying problems
• define hotfixes
• ensure that needed
• documented
• completed
• simple

EN "Unlike email, Confluence creates permanent records that are easy to follow. When you're in a distributed work environment that becomes a big issue." — Jamie Thingelstad, CTO

• email
• Confluence creates permanent
• easy to follow
• environment that becomes
• big
• Jamie Thingelstad
• CTO

EN Open DevOps starts with Jira Software, Confluence, Bitbucket, and Opsgenie. Teams can easily add the tools they want, such as GitHub or GitLab, with a single click.

• Open DevOps starts
• Jira Software
• Confluence
• Bitbucket
• Opsgenie
• Teams can easily
• tools they want
• GitHub
• GitLab
• single

EN Have lots of documentation locked in files that are hard to share and update? Adding the file to a Confluence page makes it simple to add context and share with others.

• lots of documentation
• share
• update
• Adding the file
• Confluence page makes
• simple to add

EN Open DevOps starts with Jira Software, Confluence, Bitbucket, and Opsgenie. Teams can easily add the tools they want, such as GitHub or GitLab, with a single click.

• Open DevOps starts
• Jira Software
• Confluence
• Bitbucket
• Opsgenie
• Teams can easily
• tools they want
• GitHub
• GitLab
• single

EN "Unlike email, Confluence creates permanent records that are easy to follow. When you're in a distributed work environment that becomes a big issue." — Jamie Thingelstad, CTO

• email
• Confluence creates permanent
• easy to follow
• environment that becomes
• big
• Jamie Thingelstad
• CTO

EN Have lots of documentation locked in files that are hard to share and update? Adding the file to a Confluence page makes it simple to add context and share with others.

• lots of documentation
• share
• update
• Adding the file
• Confluence page makes
• simple to add

EN Confluence comes equipped with best-practice templates so you don’t need to reinvent the wheel. Get started easily and maintain consistency across teams and projects. 

• Confluence comes equipped
• reinvent the wheel
• started easily
• maintain consistency across
• projects

EN Easily update your teams on project status using Confluence and Jira data.

• Jira

EN Confluence comes equipped with best-practice templates so you don’t need to reinvent the wheel. Get started easily and maintain consistency across teams and projects. 

• Confluence comes equipped
• reinvent the wheel
• started easily
• maintain consistency across
• projects

EN Easily update your teams on project status using Confluence and Jira data.

• Jira