PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT Net Promoter e NPS são marcas registradas nos EUA, e Net Promoter Score and Net Promoter System são marcas de serviço da Bain & Company, Inc., Satmetrix Systems, Inc. e Fred Reichheld.
EN Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
registradas | registered |
score | score |
serviço | service |
amp | amp |
company | company |
inc | inc |
s | s |
satmetrix | satmetrix |
fred | fred |
PT NPS, Net Promoter e Net Promoter Score são marcas registradas da Satmetrix Systems, Inc., Bain & Company e Fred Reichheld.
EN NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
score | score |
são | are |
registradas | registered |
systems | systems |
inc | inc |
amp | amp |
company | company |
satmetrix | satmetrix |
fred | fred |
PT NPS, Net Promoter e Net Promoter Score são marcas registradas da Satmetrix Systems, Inc., Bain & Company e Fred Reichheld.
EN NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
score | score |
são | are |
registradas | registered |
systems | systems |
inc | inc |
amp | amp |
company | company |
satmetrix | satmetrix |
fred | fred |
PT NPS, Net Promoter e Net Promoter Score são marcas registradas da Satmetrix Systems, Inc., Bain & Company e Fred Reichheld.
EN NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
Portugalščina | angleščina |
---|---|
net | net |
score | score |
são | are |
registradas | registered |
systems | systems |
inc | inc |
amp | amp |
company | company |
satmetrix | satmetrix |
fred | fred |
PT Se você estiver usando uma primeira pergunta de múltipla escolha (inclusive do Net Promoter® Score) na pesquisa, use o convite por email para incorporá-la por email
EN If you’re using a multiple choice question (including Net Promoter® Score) as the first question in your survey, you can use the Email Invitation to embed it in an email
Portugalščina | angleščina |
---|---|
se | if |
pergunta | question |
escolha | choice |
net | net |
score | score |
pesquisa | survey |
convite | invitation |
PT Se você trabalha com experiência do cliente, provavelmente já tem alguma relação com o topo da sua pirâmide de medição de experiência do cliente—Net Promoter Score® da Bain
EN If you work in CX, odds are that you’re already in a committed relationship with the top of your CX measurement pyramid—Bain’s Net Promoter Score®
Portugalščina | angleščina |
---|---|
se | if |
trabalha | work |
relação | relationship |
topo | top |
pirâmide | pyramid |
medição | measurement |
net | net |
score | score |
PT Estamos orgulhosos em compartilhar que, em um relatório recente do G2, a Splashtop recebeu 93 Net Promoter Score (NPS), superando significativamente o desempenho de todos os outros fornecedores de desktops remotos.
EN We are proud to share that in a recent G2 report, Splashtop received 93 Net Promoter Score (NPS), significantly outperforming all other remote desktop vendors.
Portugalščina | angleščina |
---|---|
orgulhosos | proud |
um | a |
relatório | report |
recente | recent |
splashtop | splashtop |
recebeu | received |
net | net |
score | score |
significativamente | significantly |
outros | other |
fornecedores | vendors |
desktops | desktop |
remotos | remote |
PT Escolha entre pesquisas pré-criadas de Net Promoter Score (NPS), Customer Effort Score (CES) e satisfação do cliente (CSAT) para avaliar a fidelidade do cliente em cada ponto de contato.
EN Choose from pre-built Net Promoter Score (NPS), Customer Effort Score (CES), and customer satisfaction (CSAT) surveys to gauge customer loyalty at every touch point.
Portugalščina | angleščina |
---|---|
escolha | choose |
pesquisas | surveys |
net | net |
score | score |
satisfação | satisfaction |
csat | csat |
avaliar | gauge |
ponto | point |
contato | touch |
ces | ces |
PT “O nosso net promoter score aumentou consideravelmente. O FCR, que era de cerca de 50% antes da implantação da Pega na central de atendimento, passou para 80%.”
EN "We saw our net promoter scores jump up hugely. First call resolution, we were around about 50% before we implemented Pega in the contact center, that jumped up to 80%."
Portugalščina | angleščina |
---|---|
net | net |
central | center |
pega | pega |
PT “Nosso foco na interação humana e no atendimento nos ajudou a manter o Net Promoter Score (NPS) acima de 85, mesmo quando passamos de dez mil para mais de um milhão de usuários,” disse.
EN “It helps us hear and interact with our customers so we can relate to them, and use their feedback to provide the best financial products, apps, and support for our customers.”
Portugalščina | angleščina |
---|---|
interação | interact |
usuários | customers |
PT É com muito orgulho que comunicamos que em um relatório recente da G2, a Splashtop recebeu a avaliação 93 no Net Promoter Score (NPS), superando significativamente todos os outros fornecedores de desktops remotos.
EN We are proud to share that in a recent G2 report, Splashtop received 93 Net Promoter Score (NPS), significantly outperforming all other remote desktop vendors.
Portugalščina | angleščina |
---|---|
orgulho | proud |
um | a |
relatório | report |
recente | recent |
splashtop | splashtop |
recebeu | received |
net | net |
outros | other |
fornecedores | vendors |
desktops | desktop |
remotos | remote |
com | share |
PT E o aumento da eficiência não interrompeu os resultados dos pacientes; o Net Promoter Score (NPS) para o serviço médico de emergência 24h aumentou de para .de
EN And increased efficiency didn’t disrupt patient results; the Net Promoter Score (NPS) for their 24/7 medical service increased from 5 to 8.5 out of 10
Portugalščina | angleščina |
---|---|
eficiência | efficiency |
resultados | results |
pacientes | patient |
net | net |
score | score |
serviço | service |
médico | medical |
PT Sistemas NPS (Net Promoter Score)
EN Digital Experience Platforms (DXP)
Portugalščina | angleščina |
---|---|
sistemas | platforms |
PT Nossas aulas sobre a Citrix foram bem avaliadas de forma contínua pelos nossos clientes, com um NPS (Net Promoter Score) muito alto
EN Our Citrix classes have been rated highly consistently by our customers with very high NPS
Portugalščina | angleščina |
---|---|
aulas | classes |
citrix | citrix |
clientes | customers |
nps | nps |
PT Desfrute de um atendimento ao cliente de classe mundial, pré-venda e pós-venda (incluindo suporte). A Splashtop possui o maior Net Promoter Score (NPS) do setor.
EN Get world-class customer service, both pre-sales and after-sales (including support). Splashtop has the highest Net Promoter Score (NPS) in the industry.
Portugalščina | angleščina |
---|---|
cliente | customer |
classe | class |
mundial | world |
splashtop | splashtop |
possui | has |
maior | highest |
net | net |
score | score |
um | both |
PT O 93 Net Promoter Score (NPS) da Splashtop, uma norma para avaliar a satisfação do cliente, é o melhor do setor.
EN Splashtop’s 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction, is the best in the industry.
Portugalščina | angleščina |
---|---|
net | net |
score | score |
splashtop | splashtop |
norma | standard |
avaliar | assessing |
cliente | customer |
é | is |
setor | industry |
PT Fidelização do cliente e Net Promoter Score (NPS)
EN Customer loyalty and Net Promoter Score (NPS)
Portugalščina | angleščina |
---|---|
cliente | customer |
net | net |
score | score |
PT Você pode medir a fidelização e satisfação do cliente com Net Promoter Score (NPS). Este indicador dá uma ideia de quanto um cliente está apegado à sua marca e se ele está pronto para recomendar sua empresa.
EN You can measure customer loyalty and satisfaction with Net Promoter Score (NPS). This indicator gives you an idea of how much a client is attached to your brand, and if they are ready to recommend your company.
Portugalščina | angleščina |
---|---|
net | net |
indicador | indicator |
ideia | idea |
PT O que é o Net Promoter Score (NPS): definição e fórmula | Snov.io
EN What is Net Promoter Score (NPS): Definition and formula | Snov.io
Portugalščina | angleščina |
---|---|
net | net |
score | score |
definição | definition |
fórmula | formula |
PT O que é o Net Promoter Score (NPS): definição e fórmula
EN What is Net Promoter Score (NPS): definition and formula
Portugalščina | angleščina |
---|---|
net | net |
score | score |
definição | definition |
fórmula | formula |
PT É por isso que é crucial coletar o feedback dos clientes e identificar as suas dores para deixá-los felizes. E é aqui que entra o Net Promoter Score.
EN This is why it?s crucial to collect customer feedback and identify headaches to make them happy. And this is where a Net Promoter Score comes in.
Portugalščina | angleščina |
---|---|
crucial | crucial |
coletar | collect |
feedback | feedback |
clientes | customer |
identificar | identify |
felizes | happy |
net | net |
score | score |
PT Suas pontuações de promotor e detrator são as mais importantes no cálculo da pontuação do Net Promoter. A equação em si é simples: subtraia a porcentagem de Detratores da porcentagem de Promotores.
EN Your Promoter and Detractor scores matter the most in Net Promoter Score calculation. The equation itself is simple: subtract the percentage of Detractors from the percentage of Promoters.
Portugalščina | angleščina |
---|---|
cálculo | calculation |
net | net |
equação | equation |
porcentagem | percentage |
promotores | promoters |
em si | itself |
PT O guia definitivo para sua pontuação Net Promoter (NPS)
EN The Ultimate Guide to Your Net Promoter Score (NPS)
Portugalščina | angleščina |
---|---|
definitivo | ultimate |
sua | your |
pontuação | score |
net | net |
PT Conheça o Net Promoter Score (NPS) e sua importância para o sucesso de sua marca.
EN Learn about the Net Promoter Score (NPS) and its importance to your brand's success.
Portugalščina | angleščina |
---|---|
net | net |
importância | importance |
sucesso | success |
PT Uma das maiores companhias seguradoras do mundo, com sede na China, obteve uma melhoria de 73% no Net Promoter Score (NPS). (estudo de caso da Ping An)
EN One of the largest insurers in the world, headquartered in China, saw a 73% improvement in Net Promoter Score (NPS). (Ping An case study)
Portugalščina | angleščina |
---|---|
maiores | largest |
seguradoras | insurers |
mundo | world |
sede | headquartered |
china | china |
melhoria | improvement |
net | net |
score | score |
estudo | study |
ping | ping |
PT Com melhores experiências do cliente, a fidelidade do cliente aumenta, bem como o Net Promoter Score e o valor de sua vida útil
EN With better customer experiences, customer loyalty improves, net promoter scores improve, and customer lifetime value increases
Portugalščina | angleščina |
---|---|
experiências | experiences |
cliente | customer |
net | net |
valor | value |
vida | lifetime |
PT Splashtop tem o melhor Net Promoter Score com 93 anos na indústria definindo um padrão para a satisfação do cliente
EN Splashtop has the best Net Promoter Score at 93 in the industry setting a standard for customer satisfaction
Portugalščina | angleščina |
---|---|
splashtop | splashtop |
tem | has |
net | net |
score | score |
indústria | industry |
padrão | standard |
cliente | customer |
PT Estamos focados na experiência de nossos alunos: nossos bootcamps têm as melhores avaliações dos alunos, um Net Promoter Score (NPS) de todos os bootcamps de programação.
EN We are focused on our students' experience: our bootcamps have the best student reviews and Net Promoter Score (NPS) of all coding bootcamps.
Portugalščina | angleščina |
---|---|
avaliações | reviews |
net | net |
score | score |
programação | coding |
bootcamps | bootcamps |
PT Splashtop tem o melhor Net Promoter Score com 93 anos na indústria definindo um padrão para a satisfação do cliente
EN Splashtop has the best Net Promoter Score at 93 in the industry setting a standard for customer satisfaction
Portugalščina | angleščina |
---|---|
splashtop | splashtop |
tem | has |
net | net |
score | score |
indústria | industry |
padrão | standard |
cliente | customer |
PT Desfrute de um atendimento ao cliente de classe mundial, pré-venda e pós-venda (incluindo suporte). A Splashtop possui o maior Net Promoter Score (NPS) do setor.
EN Get world-class customer service, both pre-sales and after-sales (including support). Splashtop has the highest Net Promoter Score (NPS) in the industry.
Portugalščina | angleščina |
---|---|
cliente | customer |
classe | class |
mundial | world |
splashtop | splashtop |
possui | has |
maior | highest |
net | net |
score | score |
um | both |
PT Fidelização do cliente e Net Promoter Score (NPS)
EN Customer loyalty and Net Promoter Score (NPS)
Portugalščina | angleščina |
---|---|
cliente | customer |
net | net |
score | score |
PT Você pode medir a fidelização e satisfação do cliente com Net Promoter Score (NPS). Este indicador dá uma ideia de quanto um cliente está apegado à sua marca e se ele está pronto para recomendar sua empresa.
EN You can measure customer loyalty and satisfaction with Net Promoter Score (NPS). This indicator gives you an idea of how much a client is attached to your brand, and if they are ready to recommend your company.
Portugalščina | angleščina |
---|---|
net | net |
indicador | indicator |
ideia | idea |
PT O que é o Net Promoter Score (NPS): definição e fórmula | Snov.io
EN What is Net Promoter Score (NPS): Definition and formula | Snov.io
Portugalščina | angleščina |
---|---|
net | net |
score | score |
definição | definition |
fórmula | formula |
PT O que é o Net Promoter Score (NPS): definição e fórmula
EN What is Net Promoter Score (NPS): definition and formula
Portugalščina | angleščina |
---|---|
net | net |
score | score |
definição | definition |
fórmula | formula |
PT É por isso que é crucial coletar o feedback dos clientes e identificar as suas dores para deixá-los felizes. E é aqui que entra o Net Promoter Score.
EN This is why it?s crucial to collect customer feedback and identify headaches to make them happy. And this is where a Net Promoter Score comes in.
Portugalščina | angleščina |
---|---|
crucial | crucial |
coletar | collect |
feedback | feedback |
clientes | customer |
identificar | identify |
felizes | happy |
net | net |
score | score |
PT Suas pontuações de promotor e detrator são as mais importantes no cálculo da pontuação do Net Promoter. A equação em si é simples: subtraia a porcentagem de Detratores da porcentagem de Promotores.
EN Your Promoter and Detractor scores matter the most in Net Promoter Score calculation. The equation itself is simple: subtract the percentage of Detractors from the percentage of Promoters.
Portugalščina | angleščina |
---|---|
cálculo | calculation |
net | net |
equação | equation |
porcentagem | percentage |
promotores | promoters |
em si | itself |
PT Se você estiver usando uma primeira pergunta de múltipla escolha (inclusive do Net Promoter® Score) na pesquisa, use o convite por email para incorporá-la por email
EN If you’re using a multiple choice question (including Net Promoter® Score) as the first question in your survey, you can use the Email Invitation to embed it in an email
Portugalščina | angleščina |
---|---|
se | if |
pergunta | question |
escolha | choice |
net | net |
score | score |
pesquisa | survey |
convite | invitation |
PT Se você trabalha com experiência do cliente, provavelmente já tem alguma relação com o topo da sua pirâmide de medição de experiência do cliente—Net Promoter Score® da Bain
EN If you work in CX, odds are that you’re already in a committed relationship with the top of your CX measurement pyramid—Bain’s Net Promoter Score®
Portugalščina | angleščina |
---|---|
se | if |
trabalha | work |
relação | relationship |
topo | top |
pirâmide | pyramid |
medição | measurement |
net | net |
score | score |
PT Se você estiver usando uma primeira pergunta de múltipla escolha (inclusive do Net Promoter® Score) na pesquisa, use o convite por email para incorporá-la por email
EN If you’re using a multiple choice question (including Net Promoter® Score) as the first question in your survey, you can use the Email Invitation to embed it in an email
Portugalščina | angleščina |
---|---|
se | if |
pergunta | question |
escolha | choice |
net | net |
score | score |
pesquisa | survey |
convite | invitation |
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