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EN So far we have met our commitments to the music companies to protect their music, and we have given users the most liberal usage rights available in the industry for legally downloaded music.

• companies to protect
• music
• liberal usage rights
• industry for legally

EN A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out the metrics by which that service is measured, and the remedies or penalties, if any, should the agreed-on service levels not be achieved.

• service-level agreement
• SLA
• defines the level
• service is measured
• remedies
• penalties
• should the agreed-on

EN If the attempt to rectify the problem fails (under the terms of Section 440 of the German Civil Code), the Customer can withdraw from the contract or reduce the payment amount, notwithstanding any claims for damages under the terms of Point 12.

• attempt to rectify
• problem fails
• under the terms
• Civil Code
• Customer can withdraw
• contract
• reduce the payment
• notwithstanding any claims
• Point

EN Because we have been located in Curaçao for years, we know what is going on and we regularly check the offered accommodations for their quality and whether the agreements made are being met

• located in Curaçao
• years
• whether the agreements
• being met

EN 8.5.ARP is not liable for any damage caused by or arising from an incorrect, defective or incomplete delivered item.

• defective
• incomplete delivered

EN All obligations are fulfilled in the context of any previous regional support.

• obligations are fulfilled
• regional

EN Splashtop has signed Data Processing Agreement (“DPA”) with our third party processors as contractual safeguard to ensure equivalent obligations as those required from Splashtop are satisfied.

• Splashtop has signed
• Processing Agreement
• third party processors
• required from Splashtop

EN “People don’t remember facts, people remember stories.”

• remember facts
• remember

EN A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out the metrics by which that service is measured, and the remedies or penalties, if any, should the agreed-on service levels not be achieved.

• service-level agreement
• SLA
• defines the level
• service is measured
• remedies
• penalties
• should the agreed-on

EN If the attempt to rectify the problem fails (under the terms of Section 440 of the German Civil Code), the Customer can withdraw from the contract or reduce the payment amount, notwithstanding any claims for damages under the terms of Point 12.

• attempt to rectify
• problem fails
• under the terms
• Civil Code
• Customer can withdraw
• contract
• reduce the payment
• notwithstanding any claims
• Point

EN If the attempt to rectify the problem fails (under the terms of Section 440 of the German Civil Code), the Customer can withdraw from the contract or reduce the payment amount, notwithstanding any claims for damages under the terms of Point 12.

• attempt to rectify
• problem fails
• under the terms
• Civil Code
• Customer can withdraw
• contract
• reduce the payment
• notwithstanding any claims
• Point

EN If the attempt to rectify the problem fails (under the terms of Section 440 of the German Civil Code), the Customer can withdraw from the contract or reduce the payment amount, notwithstanding any claims for damages under the terms of Point 12.

• attempt to rectify
• problem fails
• under the terms
• Civil Code
• Customer can withdraw
• contract
• reduce the payment
• notwithstanding any claims
• Point

EN If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a ticket with our Technical Support team.

• experienced an SLA
• within a particular
• month
• service credit within

EN If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket

• experienced an SLA
• within a particular
• month
• service credit within
• ticket

EN If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket

• experienced an SLA
• within a particular
• month
• service credit within
• ticket

EN Get notified instantly on breached SLAs and requests that are assigned, reported, watched, and @mentioned.

• SLAs
• reported
• watched

EN So far we have met our commitments to the music companies to protect their music, and we have given users the most liberal usage rights available in the industry for legally downloaded music.

• companies to protect
• music
• liberal usage rights
• industry for legally

EN Splashtop has signed Data Processing Agreement (“DPA”) with our third party processors as contractual safeguard to ensure equivalent obligations as those required from Splashtop are satisfied.

• Splashtop has signed
• Processing Agreement
• third party processors
• required from Splashtop

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments

EN Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes and appointments held.

• access to out-of-the-box
• examine key metrics
• calls made
• email outcomes
• appointments